YOUR NEXT STEP IS AT RAPPI! Rappi is one of the first Latin American unicorns and a start-up that continues to focus on growing and making life easier for our users.
As a company, we seek to continue improving the services we already offer, add more to our offer and continue expanding throughout the Latin American continent.
Purpose of this role Offer an alternative to the current supermarket retailers in Rappi by creating Rappi’s owned and dark-store operated online supermarket that will deliver freshness, reliability and competitive prices to our consumers with highest level of service, while operating socially responsible.
What will you do during the first weeks?
Find the right warehouse and negotiate contract
Prepare the warehouse for operating (equipment, systems, processes, protocols, people, etc)
Select and contract a 3rd party operator
Build and manage a high performing Operations team
Prepare the launch plan for each dark store location and execute it
What will you do during the first months?
Manage to optimize the operations of the dark store, working closely with the 3rd party operator
Deliver against operations efficiency targets
Develop and implement continuous operational improvement projects to gain efficiency. That could entail collaboration with global teams and / or other countries
Instill in all employees the highest possible sense of customer service
Ensure compliance versus industry practices & policies
Be the ultimate responsible for the success of the dark store
What experience are we looking for?
Operational mindset and passion for Rappi's strategy and competitive position
Strive to be better every day
Ability to define, develop and lead large programs in a fast-paced, rapidly changing environment
Self starter. Proactively identify and navigate through ambiguity with little or no guidance
Proven track record in establishing strong relationships at a senior level, across a diverse client base
Ability to work under pressure and deliver results vs deadlines Deep desire to work in a startup environment, helping the company grow
Great personal, communication, negotiation and presentation skills Have superior data analysis skills.
Ability to speak English or Spanish fluently.