About the role- What you need to know
Performs business-processing transactions that are non-repetitive, but routine, based on set guidelines and may involve analysis and investigation.
Reviews, evaluates, verifies and processes work for the businesses. Includes data entry.
Researches, resolves and responds to participant discrepancies, initiates corrective activity as required, and follows up as necessary.
Highlights potential problems and identifies trends for management review.
Communicates, both verbally and in writing, with internal / external clients to collect information and expedite client processing.
Completes special projects as assigned.
Monitors unit processing volume and workflow
What we’re looking for :
Knowledge of insurance 1 to 2 years of experience.
Skills in communication, negotiation and conflict resolution.
Experience of 1 to 2 years in SISE Tool for insuance process in all Line of Business.
Knowledge in MS Excel Advanced
Proficient in Microsoft Office, Excellent Customer Services Skills
We are an Equal Opportunity Employer
American International Group, Inc., its subsidiaries and affiliates are committed to be an Equal Opportunity Employer and its’ policies and procedures reflect this commitment.
We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories such as sexual orientation.
At AIG, we believe that diversity and inclusion are critical to our future and our mission creating a foundation for a creative workplace that leads to innovation, growth, and profitability.
Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.
To learn more please visit :
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities.
If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to .
Reasonable accommodations will be determined on a case-by-case basis.
Functional Area :
OP - OperationsEstimated Travel Percentage (%) : No TravelRelocation Provided : NoAIG-Metropolitana Cia. de Seguros y Reaseguros del Ecuador S.A.