VP of Professional Services (USD200K/year) - Senior Remote Work
CrossOver
Ecuador, EC
hace 16 días
source : Multitrabajos

VP of Professional Services (USD200K / year) - Senior Remote Work

CrossOver Ver info de la empresa

As a Vice President of Professional Services, your mission is to manage a team of IT professionals that will provide expert techno-

functional consulting services to telecommunications and enterprise software companies.

Responsibilities :

  • Evaluate, design, build, and integrate, solutions based on customer’s requirements
  • Create and manage project plans to help customers implement our software and services (includes activities such as kickoffs, implementation monitoring, data integration, planning / forecasting, SOW’s creation)
  • Hire, train and manage a team of IT professionals.
  • Be able to define metrics to measure your team’s performance using our own software-based tool to improve processes, staffing, and productivity in order to deliver customer success on every project while achieving productivity improvements of 25% QoQ
  • Mandatory requirements :

  • Master’s degree in Engineering or Business related discipline
  • Advance English level
  • 15+ years of total experience in Engineering, R&D or professional services
  • 5+ years of experience in a senior professional services lead role for telecom companies
  • Seasoned consulting experience in the telecom industry. You need to master Telco language.
  • Demonstrated knowledge of hardware, software, networks, and architecture
  • Strong experience managing a team of 100+ people
  • Skilled at working with technical project managers, engineers and developers to guide their weekly outcomes
  • Experience in managing multiple $5M-$10M complex consult services across more than a single product
  • Extensive experience being accountable for project delivery success
  • Strong operational, project management, consulting technology and process improvement skills
  • Excellent written and verbal communication skills with the ability to present at an executive level
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