With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life.
We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.
Come join our 34,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!
Key Responsibilities :
Context of Position
World Vision (WV) operates a number of different ministries to empower the poor in nearly 100 countries worldwide, and VisionFund International (VFI) is a subsidiary of WV responsible for running the network of microfinance institutions (MFIs).
Microfinance is one of the ministries supporting economic development. It gives the ability to families who would otherwise not have access to financial services, loans to start businesses which in turn generate income to provide for their children’s education and family well being.
Micro finance lending to the entrepreneurial poor is performed through over 30 Microfinance Institutions (MFI’s) globally and the VF network has outstanding loans of nearly $500m to over 1,000,000 clients impacting around 4 million children annually.
At the heart of VFI’s work is ensuring that children are impacted positively and sustainably through microfinance.
PURPOSE OF POSITION
VisionFund is seeking a Regional Operations Director ( ROD ) to support and manage the execution of VisionFund’s strategy in the region.
The Regional Head is responsible for ensuring the delivery of the double bottom line’ of financial and social performance / impact in the region and delegates certain aspects to the Regional Operations Director who is more directly involved in supporting individual MFIs with achieving their financial and social impact targets.
Supervision and capacity building for achievement of operational plans of the assigned MFIs :
Supervise MFI’s CEOs under the Regional Operations Directors remit and manage performance expectations in support to local MFI and global VFI priorities, ensuring balanced achievement of MFI double bottom lines of social and financial performance.
Provides coaching and direction to the COO and CEO on the commercial and operations strategy and is accountable for the achievement of goals.
Ensures a thorough strategic planning process is in place for each of the assigned MFIs, in alignment with the global priorities.
Lead the delivery of business plans of individual MFIs. This includes monitoring, analysis, problem identification and recommendations that will ensure improved quality of delivery of financial services, improved control environment and increased alignment of strategy.
Lead the regional roll out of global center initiatives including how central services and regional banking software can be deployed to improve service to the MFI’s and their clients and to reduce costs and improve sustainability,
Provide timely, and responsive but prioritized consulting services for MFI issues, based on the strategic and business plans and focused on the product development, commercial, operational and risk management processes.
Provide clear and thorough analysis of needs and causes of problems and subsequent recommendations for both the MFI management and VFI regional.
Supervises the implementation of the corresponding action plans proposed. team.
Work with the WV regional teams to ensure integration and alignment of VFI, MFI and WVNO strategies at the regional and national levels,
Ensure effective communication with the Regional Head and with relevant CEO’s when undertaking technical reviews and assessments.
Ensure that effective controls and the focus on the double bottom line are always assessed and that issues are immediately raised.
Governance and management
As Regional Operations Director will require to take on a board role within the assigned MFIs.
The person is expected in their duties as a board member of an MFI to reflect the best interests of VFI and to make, where needed, decisions that support such a position.
Responsible for ensuring MFIs have well-operating boards and are in compliance with local laws, regulatory requirements and WV / VFI policies, procedures and directives.
Acting in a Management capacity within an MFI during staffing gaps
If gaps are identified in the CEO, COO or CFO position that are likely to significantly impact the performance of the MFI and in particular put the MFI at risk then the Regional Operations Director will be required under the direction of the Regional Head to take on a management role in the MFI.
This can be up to 3 or 6 months while a suitable replacement is being recruited. During this period the ROD will take on the roles of the required position and will continue to report to the Regional Head, but may have an added reporting line into the MFI depending on the position.
Personal and Staff Development :
As a Christian VisionFund leader, facilitate the spiritual and professional development of MFI CEOs and direct reports
Develop clear individual goals, manageable and measurable targets and ongoing feedback and support to achieve them,
Provide timely and regular staff performance coaching & feedback as well as an annual review of performance and individual development plans
Attend weekly virtual operations meetings and other meetings as required by the regional head.
Participation in chapel and devotions.
In some cases, the ROD may have responsibility for Security as Focal Point for the region.
ROD will carry out additional responsibilities and projects as assigned, including administrative and planning functions both within and outside the region.
REQUIRED KNOWLEDGE, SKILLS AND EXPERIENCE.
The key ability VisionFund is seeking is leadership. In addition to experience with microfinance and banking operations (lending, deposit taking, product development, operations and risk management), the successful candidate will have experience developing and nurturing a talented team, and spotting improvement opportunities and making those happen in a complex and dynamic environment.
In addition, the following specific knowledge, skills and abilities are required, and may have been acquired through a combination of formal schooling, self education, prior experience or on the job training.
More than 15 years of combined experience in senior management roles in similar institutions, including relevant experience of 2 to 5 years as CEO and leading the Operations and / or Commercial functions.
Thorough knowledge and extensive experience in governance and compliance, microfinance and banking operations.
Proven record of process optimization and strengthening for operational effectiveness in MFIs based on digitalization and the use of technology.
Project Management and capacity building experience in Product Development and the Commercial, Operations and / or Risk Management areas of MFIs.
Cross-cultural working experience in at least two countries in the region.
Bachelor’s degree in Finance, Business or Economics, or equivalent level of knowledge gained through work experience.
Understanding of balance sheet risk management including interest rate risk, liquidity risk and foreign exchange risk as well as bank funding processes and contracting.
Solid understanding of financial reporting and performance measurements and planning / forecasting.
Travel : The position requires ability and willingness to travel domestically and internationally up to 40% of the time.
Most travel will be within the specific region, with periods of up to six months in a leadership role in an MFI. Occasional travel to other regions / global conferences or meetings.
PREFERRED SKILLS, KNOWLEDGE AND EXPERIENCE
Credit Risk Management.MBA or similar Masters degree a focus on Microfinance is preferred.
Board member experience is preferred.
Coaching or consultancy experience is preferred.