Customer Service Agent | Remote position
Performance Agency
Quito, Pichincha, Ecuador
hace 1 día
source :

US-based company is looking for a junior customer service agent. This is a 100% remote work, so no specific location in the US is required.

Good verbal, written and listening English is a MUST since customers are all based in United States. All applications received with their Resume attached in Spanish will be automatically discarded.

Requirements : -Desktop / Laptop -Stable internet connection -Bank account, national or international As a CSA, you’ll be interacting with the public to take care of our clients' inquiries, issues or any other requirements they may have with the company's products and / or services.

You’ll be answering customers questions and taking details from interested non purchasers and recurring customers. This helps our clients increase their trust and refer us constantly.

Applicants must have : -Good proficiency in English (B2 and Above preferably) -Excellent timekeeping -Min. 1 year experience in customer services / call centers positions -Easy to empathize with customers -Fast typing skills -Availability to work on Weekends -Impeccable multitasking skills -Capable to control difficult scenarios -High level of criticism and analysis -Detailed-oriented mindset -Collaborative.

A team worker -Quito based or looking to relocate (company won't take relocation expenses) What do we offer? -Payment hourly-based -Excellent team-focused environment -100% English work environment to improve your language skills -Comfortable schedules to work and have time for your family and friends -Competitive salary based on experience If you think you are who we're looking for, send your resume and the following information : -Hourly rate expectation.

  • Weekday and weekend availability (please specify hours and days) -If you are currently employed, why are you looking to leave your current employer?
  • Sending your application with your Resume in English attached is a must. All applications received with their Resume attached in Spanish will be automatically discarded.

    Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity or disability.

    Work permit is not required for the role.

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