Groceries Operations Lead/ Guayaquil
Guayaquil, EC
hace 12 horas

YOUR NEXT STEP IS AT RAPPI! Rappi is one of the first Latin American unicorns and a start-up that continues to focus on growing and making life easier for our users.

As a company, we seek to continue improving the services we already offer, add more to our offer and continue expanding throughout the Latin American continent.

We are looking for an enthusiastic, innovative and proactive Operations Lead! You’ll need to be a quick thinker, have an strategic and creative mind and the necessary leadership skills to build a strong team.

We deliver everything you need with joy, from groceries and top restaurant meals to cash at your doorstep in just minutes.

At Rappi, ours days are never the same. We love to hustle, work hard for a greater good and strive to be the leading tech company in Latin America.

Rappi is growing at a tremendous rate and this position is crucial in our pursuit of a game-changing experience for our users and partners.

Main Responsibilities

  • Lead a team of people responsible for building and optimizing CPGs operations at Rappi
  • Provide the best possible experience for our strategic allies (Markets, Pharma, etc),making Rappi the delivery app-of-choice to partner with.
  • Ensure OKRs and SLAs are consistently achieved.
  • Manage continuous improvement of completion rate, stockouts and delivery times.
  • Proactively identify and propose solutions to operational issues, creating new operational processes.
  • Create analyses to generate actionable insights.
  • Drive the transformation of insights into real-life solutions.
  • Work in partnership with our Commercial, Tech, and Data teams to solve problems.
  • Key Requirements

  • 4+ years of work experience in consulting firm, startup or big tech company
  • MBA desired
  • Experience working effectively with internal and external stakeholders in a highly-dynamicand constantly-changing environment
  • Exceptional business judgment and critical thinking
  • Strong project management experience
  • Ability to communicate ideas in a clear and structured way
  • Advanced Excel skills
  • SQL its a plus
  • Retail experience its a plus.
  • A deep desire to work in a startup environment, helping the company grow
  • Fluency in English
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