Customer Solutions Architect
CNS Cloud and Network Services
Quito, Ecuador, Ecuador
hace 3 días

What you will learn and contribute to

As Customer Solutions Architect you will act as a trusted advisor partnering with the customers on their needs. Understanding and capturing the critical inputs of stakeholders and translating them into effective requirements and solutions.

Specifying and designing effective end-to-end solutions incl. customer-specific adaptations by using the Nokia portfolio of products, systems and / or services as well as 3rd party products where required.

Applying solution architecture standards, processes, and principles to create and maintain a solution's (technical) integrity over time.

Are you passionate about solving problems?

As part of our team, you will :

  • Develop customer specific architecture in dedicated area of competence.
  • Identify the BG's involved and coordinate cross-BG activities for initial phase of solution development.
  • Capture and manage the functional and non-functional requirements by using industry best practices.
  • Understand and capture the critical inputs of stakeholders, and translate them into effective requirements and solutions.
  • Specify and design effective end-to-end solutions, through the high as well as low level design of architecture, to meet customer needs in a market positioning prospective.
  • Apply solution architecture standards processes and principles, to create and maintain a solution's integrity over time, including verification that the solution meets the clients requirements.
  • Develop the full scope of the solution, working across organizations to achieve workable solutions.
  • Research, design, plan, develop and evaluate an effective solution in specialized domains to meet customers' requirements and outcomes, thanks to high as well as low level design of architecture.
  • Apply solution architecture standards processes and principles, to create and maintain a solution's integrity over time.
  • Develop the full scope of the solution, working across organizations to achieve workable solutions.
  • Contribute to strategic decisions within professional area.
  • Solve complex problems based on sophisticated analytical thought and complex judgment.
  • Contribute to development of concepts to determine professional direction of own organisational unit.
  • Act as a professional leader for staff / workteam / taskforces, often the most senior specialist in a team, who serves as best practice resource within own organisational unit and / or is recognised as an expert within the same professional area in the business.
  • Often lead functional teams or projects with moderate resource requirements, risk and complexity, handles day-to-day staff management issues, including resource management and allocation of work.
  • Your skills and experience

  • Expert knowledge on mobile networks and functionality of Core Network Technologies from Nokia.
  • Excellent knowledge of GSM / GPRS and 2G / 3G / 4G / 5G networks and interfaces
  • Defines HLD, LLD, IP Planning and related documentation to deliver a Network design.
  • Responsible to test the designed solutions in a Lab and / or a pilot implementation. Also supports on Implementation team if required during a rollout.
  • Experience and knowledge of GSM / Registers / VoLTE / Packet-Core / EPC networks, routing and signaling; and GSM / GPRS call flow concept with all core nodes interfaces.
  • Experience on commissioning / instantiation, integration, and troubleshooting of Nokia ATCA and virtualized solutions.
  • Other products and Cloud environment is desirable.

  • Knowledge of adjacent third-party NE’s : Infoblox DNS, Checkpoint FW, Juniper and Cisco Routers / Switches.
  • Strong knowledge and experience in Core services and customer interface preferred. NI / Care
  • Beyond technical skills and experience :

  • Team player and knowledge sharer, with excellent written and verbal communications skills in Spanish and English. Fluent Spanish is mandatory.
  • Individual contributor who demonstrates initiative.
  • Act with independence and discretion in routine matters.
  • Strong knowledge and experience in Technical Support Services and customer interface.
  • Excellent communication, management, and leadership skills, both internally and oriented to customer at high level management.
  • Ability to interact with a variety of people and several interfaces within a fast-paced environment.
  • Self motivated well-organized individual who can prioritize work and handle multiple tasks, and who can define technical processes and instructions.
  • Ability to work and learn independently and proactively.
  • Availability to travel and ability to work and make decisions under pressure
  • What we offer

    Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

    Nokia is committed to inclusion and is an equal opportunity employer

    Nokia has received the following recognitions for its commitment to inclusion & equality :

  • One of the World’s Most Ethical Companies by Ethisphere
  • Gender-Equality Index by Bloomberg
  • Workplace Pride Global Benchmark
  • LGBT+ equality & best place to work by HRC Foundation
  • At Nokia, we act inclusively and respect the uniqueness of people.

    Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

    We are committed to a culture of inclusion built upon our core value of respect.

    Join us and be part of a company where you will feel included and empowered to succeed.

    Additional Information

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