Main objectives and Duties :
1. Achieve a secured and optimized systems infrastructure of the Group
Monitor the NT Server Event Log, NT Server Hardware and also the scheduled backup software
Proactively manage and maintain the Active Directory structure, DNS, Web, SQL, Anti-Virus, File server services
Configure systems monitoring to closely monitor all the servers health, performance and capacity
Closely coordinate with the Technical team in making sure that all workstations are updated with the latest service pack and anti-virus updates
Carry out the task of changing, storing and labeling the tapes.
Developing the backup procedures on all servers
Invvolved in the design, configuration, maintenance, security and documentation of all systems in place
2. Resolve systems related tickets created by the Helpdesk team
Respond, communicate, assist and resolved all systems related tickets created by the Helpdesk team
Communicate and escalate to the Systems Administration Supervisor if there are tickets that are critical or that may need his advice
3. Assess, Design, Implement, optimize and Provide Global Support on Group’s Email System and other Business Critical Servers
Proactively manage and maintain the overall corporate Email systems infrastructure of the company.
Administer the overall security of the company’s mail systems by providing layers of security in controlling the spread of spam emails and virus attachments
Maintain the public DNS for Group’s corporate namespace.
Administer the Solarwinds monitoring software to proactively and retroactively mitigate or escalate issues related to any network devices on all Qualfon centers
4. Collaborate with Group’s Network Team on any deployment
Communicate all changes on the systems infrastructure that involves the network
Provide inputs on certain network deployments that affects the overall systems infrastructure of the Group.
5. Maintain Software License, compliance and Systems planning
Manage and keep track of all the licenses purchased by the Group.
Conduct periodic reviews on any possibilities of upgrading or procuring additional software / licenses to improve the productivity of the company
Evaluate new technologies that would further optimize and secure the overall systems infrastructure performance
Area of expertise (Skills)
Bachelor's / College Degree , Engineering (Computer / Telecommunication), Computer Science / Information Technology or equivalent.
Other Skills and Experiences (Min)
Advance knowledge in managing and maintaining Windows 2010 Servers
Advance knowledge in managing and maintaining Windows 2010 Active Directory
Advance knowledge in managing and maintaining Windows 2007 Exchange Server