Come create the technology that helps the world act together
Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.
We are looking for
Senior Account Manager for CX Cloud & Network Services
Ecuador, Market Unit South, LAT
Senior Sales Professional with technical and business understanding of telecoms and IT solutions, responsible for generating business by selling Nokia’s solutions to the key customers in the EET (East Europe, Turkey and Central Asia) region.
The team you'll be part of
You will be joining a Team of competent, committed, and enthusiastic people who strive to make the difference for our customers with innovative solutions and the best technology in the industry.
As a Senior Account Manager, you will have the opportunity to drive business growth, think outside the box and experiment new ideas in an environment that is flexible, motivating, inclusive and fun.
The Customer Experience organization provides a common interface to customers including account and relationship management, acting as the voice of the customer internally and creating demand across our business groups.
While bringing deep understanding of local markets for our customer, the CX organization ensures strong alignment between sales and delivery teams.
Main Responsibility Areas
We are looking for a senior profile that :
Leads and coordinates sales and marketing activities in the relevant business areas
Understands market dynamics, customers’ strategic direction and associated business plans
Translates customer’s commercial, operational & technology challenges into sales opportunities
Develops a vision and technology strategy that includes solutions and products to match bespoke customer needs
Defines and implements Nokia’s account strategy in the assigned business domains
Builds & manages trust-based, long-term relationships with Senior customers’ Technical, Delivery and Commercial departments
Owns the account pipeline / funnel and opportunity data in CRM tools
Leads and coordinates complex bids from opportunity identification through to contract negotiations and closure
Actively drives and promotes dialogue and Team-work with both Nokia Global Team and Business Groups to develop Sales Strategy plan, review opportunities and funnel and problem solve on new opportunities within and outside existing portfolio
Coordinates proactively pre-sales resources across BGs to drive value creation through bespoke innovative solutions
Work closely with the Delivery and Operation Teams to align on potential issues or opportunities arising in the relevant project domains
Your skills and experience
You need to have : Requirements
Integrity and trustworthy with exceptional work and personal ethic
Bachelors or master’s degree in engineering, telecommunications, business or a related field
Excellent English verbal and written communication skills
Minimum of 5 years account management, products, solutions and services sales experience in the telecommunication & IT industry
Excellent knowledge of Core, OSS / BSS systems and a good level of understanding in Mobile and Fixed Networks
Proven sales experience in a software technology company selling to the Communications / IT industry is highly preferred
Experience of managing partners for large scale projects is preferred
Proven track record in meeting and exceeding sales targets within assigned territories
Efficient with CRM tools (CRM / Salesforces.com for pipeline / funnel management) and MS tools (Excel, PowerPoint and Word)
Challenger mindset :
o Teach for differentiation based on insight into customers business challenges
o Tailor for resonance with a wide audience
o Take control of buying process
Interpersonal savviness. Ability to identify key stakeholders and understand their drivers, communication needs and challenges
Excellent interpersonal, communication and presentation skills
Ability to lead cross-functional teams under time constraint and pressure scenarios
Winning mindset, ability to make quality decisions and motivate the Team
Smart tendering, negotiation and Sales techniques, Sales Process Understanding
Knowledge of contract and financial management
Customer Business Case and Solution Creation
Bid Management, Customer Pricing, Sales Negotiation
Nokia is committed to inclusion and is an equal opportunity employer
Nokia has received the following recognitions for its commitment to inclusion & equality :
One of the World’s Most Ethical Companies by Ethisphere
Gender-Equality Index by Bloomberg
Workplace Pride Global Benchmark
LGBT+ equality & best place to work by HRC Foundation