Marketing Data and Campaign Assistant
Temenos SA
Quito, Ecuador
hace 6 días

What We Do :

Temenos Group is the market leading banking softwareprovide. We partner with banks and other financial institutions to transformtheir businesses and stay ahead of a changing marketplace.

Our solutions are complete, fully integrated, front toback yet componentized, platform agnostic, with flexible deployment models andspeed to market, regionalised solutions that can be deployed on or off site.

The solution combines a modern, agile core with powerful analytics anda single platform for distribution across all digital andassisted channels.

Itenables convenience and choice to our customers in how they want to bank andmanage their finances.

Job Purpose

The purpose of this role is to support theexecution of marketing campaigns, in Latin America and Caribbean, through theday to day operational management of various CRM tools (Salesforce / Tforce, Pardot,Sirius Decision and others).

The Successful candidate will support constructionof campaigns within systems and create target group data as well as assist withthe continued management and monitoring of data quality across our database.

The role holder will also support with regular reporting, analytics andhandling ad-hoc management information requests.

Responsibilitiesand Accountabilities

  • Manage instances of hard bounces’ from E-marketing campaigns
  • Conducting in-depth data analysis using traditional and advanced methods
  • Confirm data integrity and perform analysis to identify potential trends.
  • Continuously monitor quality levels, and manage quality problems.
  • To manage and work on defined marketing campaign activity schedule supporting the global and regional Sales & Marketing teams
  • Create campaigns within Salesforce / Marketing Automation tools
  • Create call down’ and inbound for Inside Sales team to work from and report against
  • Ensure data management tasks are performed promptly and accurately
  • Manage several marketing inboxes and forward messages to the appropriate recipients
  • Skills and Qualifications

  • Must be able to work methodically and autonomously
  • Knowledge of HTML is a plus
  • Experience with Google Analytics and analysing social media preferred
  • Good MS Office skills (PowerPoint, MS Project etc.)
  • Desired experience in using Salesforce / Pardot / Seismic and understanding of database / CRM
  • Excellent spoken and written English and Spanish are essential, any other language is a plus
  • Highly motivated and results oriented with a can-do entrepreneurial spirit
  • Proven influencing skills using written, and verbal communication including telephone
  • Strong presentation, communication, organisation, and time management skills
  • Solid problem solving and consultative skills
  • Ability to work in a fast-paced, international environment with minimum supervision
  • Key PerformanceIndicators

  • Monitors, maintains schedule of data requirements across the regional marketing team
  • Accurate and efficient operation of CRM system
  • Works with and collaborates / supports the various teams
  • Goes the extra mile, gets positive feedback from other departments commending performance
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