LATAM TTS Data Investigation Sr. Analyst
Citi Brasil
Quito, Ecuador
hace 3 días

The Data Quality Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the detection of data quality issues impacting LATAM TTS organization.

Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business.

Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach / taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information.

Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources.

Strong communication and diplomacy skills are required. Regularly assumes informal / formal leadership role within teams.

Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and / or facilitating services to others in area of specialization.

Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities :

  • Investigate and identify required remediation on data quality errors or exceptions; coordinate execution of data remediation with relevant stakeholders and business counterparts across the organization within limited timeframe to meet monthly KPI and SLAs
  • Establish and manage partnership with key business counterparts across Citi’s organization and business stakeholders
  • Escalate data quality issues to facilitate timely investigation, dispositioning , identification of risk mitigation and linkage to strategic data remediation
  • Prepare and communicate production support related operational metrics and KPIs;
  • Propose appropriate strategic solution and liaise with relevant groups to eliminate data quality exceptions in the medium to long-term period;
  • support issue root cause investigation and IMR submission process;
  • Follow through the delivery of strategic solution through proactive involvement and regular coordination with strategic solution owners, e.
  • g. implementation teams, IMR (Issue Management Resolution) owners, etc.;
  • Review strategic data quality issue resolution test results to ensure success criteria is met and provide necessary sign-off;
  • Manage and address data quality queries / issues on production data through timely feedback to data users;
  • Conduct second-level investigation on medium to complex data quality queries / issues on production data and propose resolution path (both tactical and strategic);
  • Escalate timely to appropriate resolver groups, e.g. technology teams, if data investigation requires expertise outside of the team, and follow through accordingly;
  • Manage, lead and support small to medium size projects and initiatives related to data services such as but not limited to process reviews and process efficiency enabler implementation;
  • This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

    Qualifications :

  • 6 to 8+ years of relevant work experience around data management, data quality, financial or regulatory reporting, or product control in large financial services, consulting, shared services’ operations related or similar industry;
  • Strong people management and conflict management skills;
  • Agile leadership or ability to adopt different leadership styles as called for by the situation;
  • Solid analytical skills, combined with an ability to deliver analyses in a concise and logical manner;
  • Logical and analytical data tracing / mining experience is a plus;
  • Knowledge of research methods, relational database or data relation discipline problem solving is preferred;
  • Intermediate to advance working knowledge and experience on MS Suite Applications especially around MS Excel, Word, PowerPoint and Access;
  • Knowledge of bank product / s (Deposits, Loans, Payments, Fund Transfers) is preferred;
  • Subject matter expertise on product knowledge and reporting requirements for Loans, Trade Products preferred;
  • Knowledge of Citi’s financial and regulatory reporting processes, finance and risk systems including GENESIS, Full Suite, Product Processors, General Ledgers, Reporting Ledgers, AML Monitoring is preferred;
  • Excellent critical thinking, problem-solving (error detection, root cause analysis, error correction), conceptual, analytical and decision making skills;
  • Good verbal and written communication, interpersonal and presentation skills must be able to present and influence across organization level and functions;
  • Good project / time management and organizational skills; good attention to details;
  • Self-starter, proactive, quick learner, customer-focused with ability to independently manage work and drive multiple deliverables concurrently in a fast paced changing environment;
  • High caliber team player with good judgment, flexibility and productivity with good track record in establishing partnership and team work;
  • Ability to multi-task, demonstrating independent leadership skills;
  • Possess strong team building, planning and project management skills driven by process improvement;
  • Strong understanding and appreciation of internal control environment, reporting, and metrics is required;
  • This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

    Job Family Group : Technology

    Job Family : Data Quality

    Time Type :

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